Delivery Information

UK MAINLAND

Our cut off for same day delivery is 2pm

We ship most items via Royal Mail Tracked 24 – this is FREE for all orders over £15 for the whole of the UK, including the Highlands and Islands.

For all orders under £15 there is a fixed charge of £3.50 (including vat) per order for this service.

For larger items that can’t be shipped using Royal Mail, we use a Courier, usually FedEx. Unfortunately, we are charged an additional fee for shipments to the Highlands and Islands, Northern Ireland, the Channel Islands and the Scilly Isles and we have to pass this cost on.  The actual cost will show as a courier surcharge at the checkout.

The current surcharge rates are:

Highlands & Islands  £20.00
Channel Islands  £49.50
N.Ireland, Isle of Man & Scilly Isles  £35.00

If you live in these areas, please call us to see if we can arrange alternative shipping as we are more than happy to do this if it is available.

Delivery is always on a working day. If you require a guaranteed next day delivery or a Saturday delivery please contact us.

INTERNATIONAL DELIVERY

We are able to ship Worldwide – for most destinations, the website will apply the correct delivery rate for your order.  If this does not happen automatically,  please contact us and we will quote you.

If you have any queries at all please call us on 01326 735017